1. Controller and contact information
The controller responsible for data processing in connection with this website is
ENRICHIX by CIIB GmbH
Alte Steinhauserstrasse 1
6330 Cham
Cham, Switzerland
E-mail: info@enrichix.com
2. Overview of data processing
This privacy policy clarifies the type, scope and purpose of the processing of personal data within our online offer and the associated websites, functions and content (hereinafter collectively referred to as “online offer”). The privacy policy applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile).
3. Relevant legal bases
Our data processing is carried out in accordance with the statutory provisions, in particular the General Data Protection Regulation (GDPR) in the EU, the Swiss Data Protection Act and, if applicable, the UK-GDPR. Depending on the type and purpose of the data processing, this is carried out on the basis of your consent, to fulfil contractual obligations or on the basis of legitimate interests.
4. Collection and use of personal data
We collect and process personal data that you provide to us when using our online services, as well as data that is generated when using our website, such as IP addresses, usage data, contact data and content from contact forms. Data may be collected automatically or generated through interactions with our services or third parties.
This data is used to provide our services, to optimize our offers, to communicate with you and for marketing purposes.
5. Use of cookies and tracking technologies
Our online offering uses cookies and similar technologies to analyze usage, improve the user experience and provide personalized content. Your consent to the use of cookies will be obtained in advance if this is required by law. You can withdraw your consent at any time and adjust your cookie settings in your browser.
Please note that deactivating cookies may impair the functionality of our website.
6. Use of Google & HubSpot services and social media
We use Google Analytics and HubSpot to analyze and improve our online offering.
Pseudonymized usage profiles are created and no individual IP addresses are stored for EU users, but are anonymized. We also use Google Meet and Google Calendar integrations to plan and record meetings. These integrations require access to your Google account and store email addresses and recording information. We maintain online presences on social networks such as Instagram, Facebook, LinkedIn and YouTube to communicate with our users and provide information. Please note that data processing by these platforms is the responsibility of the respective providers.
7. Use of CRM systems
We use CRM systems such as HubSpot to manage customer contacts and automate marketing processes. These systems store personal data such as contact information and interaction histories in order to improve our customer communication and support.
8. Image rights
Images or visual data of you may be collected, stored or processed as part of our services and online offers. These images may be transmitted by you or created as part of recorded online meetings, events or social media interactions.
Images may be used for the following purposes:
– Personalization and improvement of our services
– Marketing and advertising purposes, provided you have consented to this
– User interactions and communication, e.g. on social networks or in user profiles
Images are only used with your express consent, which can be revoked at any time.
Images will not be used for external marketing purposes without consent.
Protection of image rights:
We are committed to ensuring that all images are processed in accordance with applicable data protection laws. Unauthorized access, use or publication is prevented by technical and organizational measures. Rights of data subjects: You have the right to obtain information about the images we store, to request their deletion or to object to a particular use. For enquiries, please contact our data protection officer.
9. International data transfer
If we transfer personal data to countries outside Switzerland or the EU, we ensure that an adequate level of data protection is guaranteed, e.g. by using standard contractual clauses or by using providers that are certified in accordance with the EU-U.S. Data Privacy Framework.
10. Data security
We use technical and organizational security measures to protect your data against manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.
11. Rights of data subjects
You have the right to obtain information about your personal data stored by us, to have incorrect data corrected and to request its deletion. In addition, you can object to the processing of your data and assert your right to data portability. For information, enquiries or complaints, please use the contact details given above.
12. Automated decisions and use of AI
We use AI technologies to analyze and improve our services. These technologies may be used for automated decision-making. Such processing will only take place on the basis of your consent or if it is necessary for the fulfilment of a contract. You have the right to request a human review of such decisions.
13. Changes to the data protection declaration
We reserve the right to amend this data protection declaration if necessary in order to adapt it to changed legal situations or in the event of changes to the service and data processing. Please inform yourself regularly about the content of the privacy policy. Users are requested to inform themselves regularly about the content of the privacy policy.
14. Contact and complaints
If you have any questions or comments about this privacy policy or data protection at ENRICHIX, please contact our data protection officer:
Email: info@enrichix.com
Status: April 2025